Reason Codes Details Pane
| Field | Guidance | Relevancy |
|---|---|---|
| Reason Code | Enter your own Custom-Defined Merchant
Code. Pause reason codes can be 4- 15 digits code starting from 1000. For example: 15200 . Cancel reason code can be up to 64 characters long. Letters, digits as well as hyphen (-) and underscore (_) are supported. All custom reason codes must be unique. | Required |
| Reason Type | Select whether the reason you are adding is relevant for canceling or pausing a subscription. | Required |
| Description | A meaningful and unique description of up to 255 characters providing a cancellation reason. | Required |