Subscribe Merchant Portal 2.0 User Guide Introduction

Vindicia's Subscribe is a cloud-based subscription management platform providing a comprehensive billing and recurring payment solution. It delivers the power, flexibility and speed that you need to win in today's subscription-based economy. It features scalable integrated marketing best practices to support the entire subscription lifecycle allowing you to acquire and retain subscribers and their associated recurring revenue and overcome the drawbacks of traditional billing approaches.

The Subscribe Portal provides a merchant-friendly, intuitive web-based interface that allows you to manage and customize your subscription catalog and billing integration in a safe and secure manner as well as access subscription business data and insight.

The Subscribe API enables merchants to link their data and customized interfaces to Subscribe from their online store, customer support, customer self service, financial and business applications.

For more details, see Subscribe Merchant Portal and Subscribe API

About this Guide

Subscribe Merchant Portal 2.0 Guide introduces you, the reader, to the capabilities of the Subscribe Merchant Portal. It covers the product-oriented, billing and reporting main tasks that can be performed in the Portal. This guide assumes you are not familiar with Subscribe terms and describes them, where appropriate. It is written primarily for merchants' business, administrative and customer support users. Access and visibility of different areas of the Subscribe Portal is defined by user roles, therefore you may not be able to view or access all the activities described in the guide. For more details, see Subscribe Portal User Roles and Access.

It provides guidance to understand and use the Portal's:

  • Product Catalog: Subscribe's Product Catalog lets you create and manage your offerings, supporting any mix of products and services, their pricing, availability and usage.
  • Billing Data: Subscribe's Billing lets you monitor and manage your customers' accounts, their subscriptions, payment transactions and invoices.
  • Insights and Reports: Subscribe's Insights provides your subscription business intelligence data and dashboard displaying your most important KPI's. It lets you make data-driven decisions regarding your offering.