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View Transaction Info
Transaction Refunds Pane
Refunds provide a way to reverse a charge, returning money to the customer. A refund can only be executed against an existing, successfully captured transaction. The pane lists all of the refunds issued for the Transaction up to the total Transaction amount.

Billing
- Accounts
- Subscriptions
- Chargebacks
- Transactions
  - Transaction Lifecycle
  - View Transaction Info
    - Transaction Details Pane
      The current Transaction status is displayed in the title bar of this pane.
    - Transaction Chargebacks Pane
      A chargeback is a reversal of a credit card transaction, typically initiated when a customer disputes the legitimacy of a financial transaction. When a chargeback occurs, the amount of the transaction in dispute is taken back from the merchant's account, often together with an additional bank payment processor fee, and the amount will not be returned unless the merchant can prove the original transaction is legitimate.
    - Transaction Refunds Pane
      Refunds provide a way to reverse a charge, returning money to the customer. A refund can only be executed against an existing, successfully captured transaction. The pane lists all of the refunds issued for the Transaction up to the total Transaction amount.
    - Transaction Account Pane
      Customer Account information relevant for this transaction.
    - Transaction Subscription Pane
      The recurring subscription responsible for generating this Transaction. If a One-time purchase generated the transaction, this pane will not appear.
    - Transaction Payment Methods Pane
      Payment Method(s) for this Transaction. The payment method type is displayed in the bar at the top of the section.
    - Transaction Risk Pane
      If Chargeback Fraud screening is enabled then the chargeback probability is calculated. This probability is from 0-100.
    - Transaction Items Pane
      Transaction Items are the line items associated with the transaction. For a Purchase these are the products and billing plans.
    - Transaction History Pane
      This pane lists the transaction history, that is, the status of payments activity on the transaction.
    - Transaction Activity History Pane
      This pane lists Subscribe or customer activity, such as email notifications or payments, related to the Transaction.
    - Custom Data
      Custom data lets you store merchant-specific data to Products, Rate Plans, Billing Plans, Season Sets, Subscriptions, Accounts, and Payment Methods as a pair of matched text strings, called name-value pairs. These name-value pairs can help you categorize and sort aspects of your objects. Use Name to define a category, and Value to define a specific item in that category. For example, you could use name-value pairs to track your sales teams. Define a name-value pair with Office as the Name and the city in which the office is located as the Value.
    - Issue a Refund for a Transaction
  - Issue a Refund for a Transaction
- Invoices

Transaction Refunds Pane

Refunds provide a way to reverse a charge, returning money to the customer. A refund can only be executed against an existing, successfully captured transaction. The pane lists all of the refunds issued for the Transaction up to the total Transaction amount.


Field	Guidance	Relevancy
Created Date	Date the refund was created.	Automatic
Amount	The refunded amount and currency as represented by the national flag.	Required
Includes Tax	An indication whether the refund includes Tax or not.	Required
Status	Status of the Refund. When the batch refund job completes, the status will show Complete.	Automatic
Distribution	What kind of communication was sent.	Optional
Note	Notes made by the Customer Service Rep when issuing the refund. This is the reason for issuing the refund.	Optional