Revoke Credit

You can revoke or take back all or some of the credit that was granted that has not been used.

To revoke a credit in the account or subscription:

  1. Access the account from Billing > Accountsor the subscription from Billing > Subscriptions.
  2. Go to the Credits Pane.
  3. Find the relevant credit to revoke from the list.
  4. Click the 3 dot action icon next to the credit listing and select Revoke.

    The Revoke Credit dialog box appears.

  5. Define the Revoke Credit fields as needed. Refer to the table below for guidance regarding the fields.
  6. When you're done, click Submit. The credit is revoked and no longer appears in the Credits pane.
  7. To see the revoke activity, From the Insights menu option, select Token Activity or Credit Activity as relevant.
Table 1. Revoke Credit Dialog Box
Field Guidance Relevancy
Remaining Credit The unused credit remaining on the account. Automatic
Amount To Revoke Enter the amount to revoke. Can be any amount up to remaining credit amount. Required
Note Enter the reason for the credit revoke, and any other pertinent information. Optional