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Subscribe Merchant Portal 2.0 User Guide Introduction
Log in to Vindicia Subscribe Portal with Vindicia IDP
Vindicia products are built to keep data secure and compliant and meet Payment Card Industry (PCI) and ISO security requirements. Accordingly, Vindicia Subscribe Portal users sign in to the Portal via Vindicia's IDP (Identity Provider) app. Vindicia IDP provides secure access, unique password requirements, complex password rules, and multi-factor authentication - all in a simple-to-use Identity Provider.
Log in with a Backup Code

Subscribe Merchant Portal 2.0 User Guide Introduction
- Getting Started with the Subscribe Merchant Portal
- About Subscribe
- Log in to Vindicia Subscribe Portal with Vindicia IDP
  Vindicia products are built to keep data secure and compliant and meet Payment Card Industry (PCI) and ISO security requirements. Accordingly, Vindicia Subscribe Portal users sign in to the Portal via Vindicia's IDP (Identity Provider) app. Vindicia IDP provides secure access, unique password requirements, complex password rules, and multi-factor authentication - all in a simple-to-use Identity Provider.
  - Log in to Vindicia Merchant Portal - Staging
  - Log in with a Backup Code
- Supported Browsers
- Subscribe Portal User Roles and Access
  During the Subscribe implementation phase, designate authorized users that can access the Subscribe Portal. One of these users must be named a Super User, who has high-level administrator access to all the objects.
- Performing Common Tasks in Subscribe Portal

Log in with a Backup Code

If you are unable to log into the Vindicia Merchant Portal, whether because you have exceeded the maximum allowed two-factor authentication attempts, are unable to access your authenticator app, or have lost your device, your merchant user manager can generate a backup code to allow you to regain access to your account. A backup code is a temporary one-time code used for account validation when a user's two-factor authentication is not available.

Note: Users can also generate up to 10 backup codes at a time in the Vindicia IDP app to keep and use for themselves as a two-factor authentication method. For more information on generating backup codes in the Vindicia IDP app, see User Sign In - Vindicia IDP.

To log in to the Subscribe Portal using a backup code, do the following:

Follow the Log In Process up to step 9.
On the 2-Step Verification page, click Use a backup code.
Enter your Backup Code.
Click Next.

You have successfully logged in to the Vindicia Merchant Portal using a backup code and were redirected to the Portal landing page. If you are using a backup code because you lost access to your preferred MFA method, you must immediately change or update your MFA method. See User Sign In - Vindicia IDP for more information.