Account Updater Statistic Report

This report presents a summary of Account Updater (AU) requests and responses by month, per credit card type. The report presents responses to requests initiated directly by the merchant, or as a result of the network effect (updated due to actions by another merchant).

To generate a one time report:

  1. Enter the relevant date range.
  2. Optional. Enter an Email address where you'd like to receive notifications when the report is available. Only a single email address can be entered.
  3. Click Submit. View the report in the My Reports page.

The following table demonstrates how data received from the AU Statistic report can be presented in a pivot table.

Table 1. Sample report data in Pivot
Card Type of Update Period AU Requests Cards Changed Exp. Date Change Card Closed All Declined Reasons
Visa Initiated Directly Month 1 2000 100 200 150 500
Month 2 1500 180 100 150 300
Month 3 300 20 100 150 600
Month 4 700 0 0 0 0
Updated by others 30 34 50
Total 4500 330 434 370 1400
Mastercard Initiated Directly Month 1
Month 2
Month 3
Month 4
Updated by others N/A
Total
American Express Initiated directly Month A 30 2 10 3 N/A
Month B 40 8 12 20 N/A
Total 70 22 30 38 0

This AU Statistic Report includes the following fields:

Table 2. Account Updater Statistic Report Fields Defined
Field Description
Period Month and year.
Card Card type updated. Currently supports updates for Visa, Mastercard, Discover and America Express.
Type of Update Updates are of two types:
  • Updated Directly—updated by Account Updater at the request of the Subscribe merchant. Direct updates are relevant for both the Requests and Responses count.
  • Indirect—updated by other merchants. These are updates resulting from the so-called network effect. Indirect updates are relevant only for the Responses count, and are supported only for Visa, Mastercard and Discover cards.
Event Responses from Account Updater have different values for the different types of requests.
  • AU requests—number of AU requests
  • Card Changed—responses of type: Card Changed
  • Expiration Date Change—responses of type: Card Changed
  • Card closed—responses of type: Card Closed
  • All decline reasons—all other resul
Count Total cards per AU Event (above):
  • AU requests—number of requests or registration (for American Express) in the period. Relevant only for Initiated Directly.
  • Card Changed—count of all the responses that had a card change. Relevant for both Direct and Indirect update types.
  • Expiration Date Change—count of all responses that had an expiration date change. Relevant for both Direct and Indirect update types.
  • Card Closed—responses with the result of: Card Closed. Relevant for both Direct and Indirect update requests.
  • All decline reasons—Count all the responses that had a result of “error”. Relevant for both direct and indirect.