Transaction Exception by Affiliate
This report lists all Transaction exceptions (charge backs, declines, etc.), received during the selected time period, sorted by affiliate.
Total amounts, by page or All, provided for Exception Amount, Pre-Tax and Total Billed.
To generate a one time report:
- Enter the date range
- Optional. Enter an Email address where you'd like to receive notifications when the report is available. A single email address can be entered.
- Optional. Enter the relevant Account details in the Account field.
- Optional. Enter the relevant Affiliate details in either the Affiliate ID or Sub-Affiliate ID fields.
- Optional. Select the relevant Currency and Payment Methods in the corresponding fields.
- Expand Display Columns and select the columns you would like to include in the report. See the list of columns in table below.
- Click Submit. View the report in the My Reports page.
| Field | Description |
|---|---|
| Affiliate ID | Affiliate from the customer's Subscription, or as specified in the Transaction. |
| Sub-Affiliate | Sub-Affiliate from the customer's Subscription, or as specified in the Transaction. |
| Case # | Exception ID. |
| Amount | Amount of chargeback or exception. |
| Exception Date | Date and time the Transaction was processed. |
| RC (Reason Code) | The cancel reason code associated with the chargeback or exception. |
| Status | Current status of chargeback or exception. |
| Product ID | Product ID from the customer's Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in Subscribe, this field will not be populated. |
| Product Name | Product Description from the customer's Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in Subscribe, this field will not be populated. |
| Customer ID | ID of the customer associated with the exception. |
| Customer Name | Name of the customer associated with the exception. |
| Country | Customer Country. |
| Order ID | Order Info Transaction ID of the Transaction. |
| Pre-Tax | Amount before tax of original Transaction. |
| Tax | Tax calculated for original Transaction. |
| Total | Total Billed, Amount plus Tax for original Transaction. |
| Order Date | Order Info date of original Transaction. |
| MOP (Method of Payment) | Payment Method used for example, Credit Card, ECP, PayPal. |
| Currency | Currency of Transaction. |