Account Entitlement Detail

This report lists active Accounts (Customers), and their current Entitlement status, for all Subscriptions active during the selected time period.

This report can be generated using Reports 1.0 or Reports 2.0 data engine.

Reports 1.0 data engineProvides the data you need in the reports up to near real-time. Reports data is displayed in UTC time zone. Reports 1.0 lets you select which display columns to include in the report. Report generation is slow and typically lasts several hours.
Reports 2.0 data engine (default)Supports 20 most commonly used Subscribe reports. Reports 2.0 operates in UTC time zone. You can select which time zone to use for the report data display. Reports display all the available columns. Data is available for the prior two years and up to the previous day according to UTC time. Report generation is quicker as data is prepared ahead of time, once a day.

To generate a one time report:

  1. Enter the date range
  2. Optional. Enter an Email address where you'd like to receive notifications when the report is available. A single email address can be entered.
  3. Optional. Enter the Account ID in the Merchant Customer field.
  4. For Reports 2.0, select the relevant Time Zone for data range selection and display. Data is available for the previous day at 13:00 UTC time.
    Note: A notification error message appears when attempting to run reports for which data is not yet available. The report can be submitted and includes data up to the available time.
  5. Click Submit.

    View the report in the My Reports page.

Display Columns

Note: The report's display columns order is machine-generated and may therefore change without prior notice.
FieldDescription
DateDate of last status change.
StatusEntitlement status for the customer.
Product IDProduct ID from the customer's Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in Subscribe, this field will not be populated.
Product NameProduct description from the customer's Subscription, or as specified in the Transaction. If the Transaction is not generated from an Subscription and the Product is not defined in Subscribe, this field will not be populated.
Account IDThe customer's Account ID as used by the Merchant.
NameCustomer name.
CompanyCustomer's company.