Outstanding Credits

The Outstanding Credits Report lists Credits granted to an Account or Subscription, but not yet redeemed by the current date, for the selected Customer. This report searches across all Accounts and Subscriptions for the entered ID.

This report can be generated using Reports 1.0 or Reports 2.0 data engine.

Reports 1.0 data engineProvides the data you need in the reports up to near real-time. Reports data is displayed in UTC time zone. Reports 1.0 lets you select which display columns to include in the report. Report generation is slow and typically lasts several hours.
Reports 2.0 data engine (default)Supports 20 most commonly used Subscribe reports. Reports 2.0 operates in UTC time zone. You can select which time zone to use for the report data display. Reports display all the available columns. Data is available for the prior two years and up to the previous day according to UTC time. Report generation is quicker as data is prepared ahead of time, once a day.

To generate a one time report:

  1. Optional. Enter an Email address where you'd like to receive notifications when the report is available. A single email address can be entered.
  2. For Reports 2.0, select the relevant Time Zone for data range selection and display. Data is available for the previous day at 13:00 UTC time.
    Note: A notification error message appears when attempting to run reports for which data is not yet available. The report can be submitted and includes data up to the available time.
  3. Optional. Enter Additional Filters for the report:
    • Select the Account ID as a filter for the report.
    • Select a Currency as a filter for the report.
  4. For Reports 1.0, select the Display Columns you'd like to include in the report.
  5. Click Submit.

    View the report in the My Reports page.

Display Columns

Note: The report's display columns order is machine-generated and may therefore change without prior notice.
FieldDescription
Merchant Customer IDThe customer's account ID as appears in the merchant's system.
Merchant Customer NameThe Customer’s name.
Subscription IDThe ID for the Subscription against which the Credit was granted.
Granted onThe date the Credit was granted.
Credit BalanceThe remaining credit available to the Account or Subscription.
Grant VIDThe VID for the Credit Grant.
DescriptionThe Description entered with the Credit Grant.
Original Credit AmountThe amount that was granted in the original credit.
ReasonThe Reason entered with the Credit Grant.
Affiliate IDAffiliate ID associated with the credit.
Sub-Affiliate IDSub-Affiliate associated with the credit.